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At DFW PATIO EXPERTS, we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our wide range of outdoor services, including decorative concrete, patio covers, pergolas, outdoor kitchens, fences, retaining walls, and professional staining services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect:

We may collect various types of information from you, including but not limited to:

  • Personal Information: Name, address, phone number, email address, and other contact details.
  • Payment Information: Credit card details or other payment-related information for processing payments.
  • Project Information: Details about the outdoor service projects you are interested in or have engaged us for.
  • Technical Information: IP address, browser type, device information, and usage data when you interact with our website or services.

2. How We Use Your Information:

We use your information for the following purposes:

  • Provide Services: To deliver the requested outdoor services, communicate with you about your projects, and manage appointments.
  • Billing and Payment: Process payments, send invoices, and maintain financial records.
  • Customer Support: Address your inquiries, concerns, or complaints regarding our services.
  • Marketing: Send you promotional materials, updates, and information about our services (you can opt-out at any time).
  • Improve Services: Analyze usage patterns to enhance and optimize our services.
  • Legal Obligations: Comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information:

We may share your information in the following situations:

  • Service Providers: We may share information with third-party service providers who assist us in delivering our services.
  • Legal Requirements: We may disclose information when required by law, such as in response to a subpoena or government request.
  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that process.
  • Consent: With your explicit consent, we may share information for purposes not covered by this Privacy Policy.

4. Data Security:

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed 100% secure, so we cannot guarantee the security of information transmitted to us.

5. Your Choices:

  • You can review and update your personal information by contacting us directly.
  • You can unsubscribe from marketing communications using the provided opt-out mechanism.
  • You can disable cookies and similar tracking technologies in your browser settings.

6. Children's Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain information from children.

7. Changes to Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

By using our outdoor services, you agree to the terms of this Privacy Policy.